FLAT RATE $9.95 FOR AUS ORDERS + FREE DELIVERY TO LOCAL HOBART & EASTERN SHORE AREA - please check T&C for inclusive postcodes

Terms & Conditions

  1. All information, artwork, products, graphics and intellectual property belongs to Naturally Millie Ma and Bettina Bomford. Certain artwork, slogans and logos are subject to trademark and any copyright is illegal. All artwork and graphic design belongs to Bettina Bomford and shall not be replicated without any permission, anytime.
  2. All names and personal details will be considered confidential at all times. No information will be passed out to any third party.
  3. Once orders are submitted and dispatched, they cannot be cancelled.
  4. All prices are GST inclusive
  5. Refunds– only considered if product is faulty or website order is incorrect. The product has to be returned to Naturally Millie Ma according to the ACCC laws before a refund can be considered if product is faulty.  Postage is only reimbursed if product is deemed faulty and must be returned within 30 days of purchase. Exchange or refund is an option for this circumstance.
  6. Postage is by Australia Post or reputable courier. Naturally Millie Ma will endeavour to give you the best quotes possible.
  7. All orders will be packed and dispatched within 24-72 hours and you will receive an email confirmation regarding your parcel when it is on it’s way to you.
  8. If the product you have ordered is out of stock, you will be emailed with either the choice of waiting till the product is available or be reimbursed.
  9. International Postage is calculated with Australia Post prices and weights. All parcels are to be sent via air mail at the cheapest rate (generally this is about 2-3 weeks in transit)
  10. The checkout on the website is very secure and has a valid SSL certificate.
  11. No credit card details are ever kept by Naturally Millie Ma.
  12. Please select the postage option of your choice – this includes the added option of insurance and additional signatures on delivery. All Australian orders will be sent a MMS on the day of postage with the tracking numbers. International orders will be sent a tracking number but depending on if you pay for added insurance/tracking, parcels are untraceable if option is not picked and paid for. The choice of your level of postage and cover is entirely up to you and at your own risk.
  13. Please contact Rowena if your parcel (within  Australia) has not been delivered after 3 days of recommended delivery time. This is so that Auspost can be contacted to locate parcel.
  14. ” Beautiful Products you can believe in” is registered trademark slogan under IP Australia.
  15. The Naturally Millie Ma logo is registered trademark under IP Australia.
  16. Please read all information on labels prior to purchase. Naturally Millie Ma does not take responsibility for change of mind or skin reaction if ingredients are not fully read. 
  17. Use all products in the recommended time frame that’s stated on the labels.
  18. FREE HOBART AREA POSTCODES ARE 7000,7004,7005,7006,7008,7009,7011,7015,7016,7018,7019,7021,7170,7171